Last Updated: [Insert Date]

Welcome to Urban Volt Bike Sales! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium electric bikes and cycling accessories.

1. Acceptance of Terms

By accessing and using urbanvoltbike.com, you accept and agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.

2. Target Audience

Our products and services are designed for:

  • Urban commuters seeking electric city bikes and folding solutions
  • Mountain biking enthusiasts interested in full-suspension or hardtail e-mountain bikes
  • Cycling hobbyists looking for premium accessories and maintenance tools
  • Environmentally-conscious riders prioritizing electric mobility solutions

3. User Responsibilities

Account Information

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use

Prohibited Activities

You may not:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Misrepresent your identity or location

4. Products and Services

Product Descriptions

We strive for accuracy in product descriptions, specifications, and pricing. However, we cannot guarantee all descriptions are entirely error-free.

Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice.

Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

  • Lubricants and opened maintenance products
  • Customized or special order bikes

5. Ordering and Payment

Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel orders for any reason, including:

  • Product unavailability
  • Errors in pricing or description
  • Suspected fraudulent activity

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing

All prices are in USD. We reserve the right to adjust prices at any time without notice.

6. Shipping and Delivery

Shipping Areas

We ship worldwide except to Asia and certain remote areas.

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). Delivery times begin after shipment.

7. Returns and Refunds

Return Policy

You may return most items within 15 days of receipt if:

  • Item is unused and in original condition
  • All original packaging and accessories are included
  • Proof of purchase is provided

Return Process

  1. Contact us at [email protected] within 15 days
  2. Receive Return Authorization Number (RAN)
  3. Ship item to our warehouse at 1230 Stafford Dr, Montgomery, US 36117
  4. Refund processed within 5-7 business days after inspection

Note: Return shipping costs are the customer’s responsibility unless the return is due to our error. Shipping fees are non-refundable.

8. Intellectual Property

All content on urbanvoltbike.com, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws.

9. Limitation of Liability

Urban Volt Bike Sales shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Proper assembly, maintenance, or use of our products

10. Governing Law

These Terms shall be governed by the laws of the United States and the State of Alabama.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance.

12. Contact Information

For questions about these Terms, please contact us at:

Urban Volt Bike Sales
1230 Stafford Dr
Montgomery, US 36117
Email: [email protected]

Thank you for choosing Urban Volt Bike Sales for your electric biking needs. We’re committed to your satisfaction and riding experience.